ZionJudaica.com Reviews

ZionJudaica.com has an overall rating of 3.4 based on 50 reviews. Customer feedback on ZionJudaica.com is mixed: ZionJudaica.com reviewers highlight positive aspects like wide selection of Judaica items, competitive pricing, excellent customer service and fast shipping, which strongly appeal to Jewish individuals and families seeking religious and cultural items. However, ZionJudaica.com is often criticized for its website navigation issues, occasional stock shortages, and longer delivery times for some items.

3.4/5.0

50 reviews

5 Stars

6

4 Stars

12

3 Stars

5

2 Stars

9

1 Star

1

All ZionJudaica.com Reviews (50)
ShannonWhitaker_26
May 30, 2026
"I compared a few places before ordering, and..."
I compared a few places before ordering, and zionjudaica.com ended up having some of the fairest prices I found. Nothing seemed overpriced or marked up for no reason, and the checkout process was straightforward with no weird surprises at the end. Overall, I feel good about what I paid and I’d be comfortable ordering from them again...
hello_rafael774
May 24, 2026
"I had a good experience overall. The tracking..."
I had a good experience overall. The tracking was clear the whole time, and whenever I had a question, the replies came back quick. Just easy and straightforward, which I appreciated.
richard.Perry
May 09, 2026
"I had to send my order back..."
I had to send my order back and was a little nervous about how the refund would go (returns can be such a hassle sometimes), but it actually came through quickly. Support got back to me in a normal way and didn’t make the whole thing complicated. Overall, it was a good experience
marlinbutcher3814
May 06, 2026
"Resolved in the end, but the support replies felt canned"
I had an issue with my order and, to be fair, support did eventually get it sorted out. It just took longer than I was hoping, and the back-and-forth got a bit frustrating. What annoyed me most were the canned apology messages that didn’t really feel like anyone was actually paying attention at first. Still, the problem was fixed in the end, so I’ll give them credit for that.
DianeRobinson_09
May 06, 2026
"My item arrived packed really well and..."
My item arrived packed really well and it looked nice when I opened it. The box had a, well, it had a small dent on it, but everything inside was totally fine and nothing was damaged...
Henry-alvarez
May 03, 2026
"My order did arrive on time, so..."
My order did arrive on time, so I’ll give them that, but the packaging was disappointing. The box was crushed on one side, and when I opened it there was barely any padding inside to protect the item.
Thankfully, the item itself was still usable, but I really expected more care with a Judaica order. I kind of regret not reading the reviews first because this definitely would’ve made me think twice
JohnnieDavis
April 28, 2026
"Some designs felt off"
Felt like a few of the designs weren’t really respectful. Just didn’t sit right with me
cheryldolan4173
April 15, 2026
"I was trying to place my order, and..."
I was trying to place my order, and the checkout page froze on me twice, which was already frustrating. Then, after my payment actually went through, it still showed a card error like something had gone wrong. It all worked out in the end, but the whole process was way more stressful than it needed to be.
Edgar_seiler00
April 14, 2026
"The name was spelled correctly and it looks..."
The name was spelled correctly and it looks really nice. I’m happy with how it came out and would definitely order again.
BREMER
April 08, 2026
"Slow replies and a lot of wasted energy"
I ordered from ZionJudaica.com and had a question about my order, but getting an answer from customer service took way longer than it should have. I ended up having to send a follow-up message just to get someone to respond, which felt like such a waste of time and energy.

When they finally replied, the answer was really short and didn’t actually clear much up. The item itself was fine, but the support experience made the whole order more frustrating than it needed to be...
jack-Wood
April 05, 2026
"Backorder took forever"
My order was on backorder way longer than expected, and I didn’t get any updates until I reached out twice. What frustrated me most was getting the usual “that’s our policy” type of response instead of a real explanation or any kind of helpful timeline.
joan_Standish02
March 31, 2026
"I was glad to see most of..."
I was glad to see most of the stuff I needed was actually in stock for once. Made the trip easy. Hopefully they keep it that way, because if shelves start being empty all the time, I’ll probably just go somewhere else.
thomas1975
March 29, 2026
"Quick Overseas Shipping"
Just wanted to share in case anyone else is ordering from overseas, mine arrived faster than I expected and everything went smoothly. No issues with shipping at all, so I’d say it’s a safe option if you’re on the fence
PattyRobertson_89
March 28, 2026
"Showed up right when expected"
I ordered a few things from zionjudaica.com, and overall the delivery was solid. The tracking updated well enough, not obsessively, but enough to know what was going on, and the package arrived on the day they said it would. The box was in good shape too, which I always appreciate because nobody wants a mystery dent situation. I’m taking off one star since it took a little longer to dispatch than I expected, but once it was on the way, there weren’t really any issues.
hello_marguerite331
March 27, 2026
"Pretty good quality overall"
The items felt really solid and looked nice in person. There was one little detail that was kinda off, but i’m still happy with the quality
frances.England
March 12, 2026
"Finally got exactly what I ordered"
As someone who gets annoyed when orders are mixed up, I was happy this one came right. Everything I ordered was there, no surprises or mistakes this time.
kathleen.Locker
February 25, 2026
"Nice selection, though I wish there was a little more"
I was browsing around for some Judaica items the other night, mostly because I had been meaning to replace an older kiddush cup and somehow ended up looking at gifts too. They do have a decent selection, especially for the basics like menorahs, mezuzahs, kiddush cups, and small gift-type items. The site was easy enough to look through, and I found a few nice things without feeling like I had to dig forever.

That said, a couple of the categories felt kind of limited, and I noticed some items seemed to be out of stock when I checked. The prices were fine, not terrible but not exactly a huge bargain either. Overall, it was a good enough experience and I’d probably look again, but I do wish they had a bit more variety.
VictorPerez
February 24, 2026
"Not much to choose from for gifts"
I was hoping to find a nice Judaica gift, but... the selection just felt kind of limited. A lot of the items looked similar, and some didn’t really feel special enough to give as a gift. I kept browsing for a bit, but i ended up buying from another place.
Louise_harrigan89
February 20, 2026
"Gift wrap was disappointing"
I ordered this as a gift and decided to pay extra for the gift packaging because I wanted it to be ready to hand over when it arrived. When I opened the shipping box, though, it was just in a plain box, and the ribbon looked half crushed.

The actual item was fine, so that part wasn’t the issue. But the gift note was bent inside, and the whole thing just didn’t feel presentable, so I ended up having to rewrap it myself before bringing it.
Shipping was totally fine and nothing arrived damaged, so it wasn’t a complete disaster. I just expected the paid gift packaging to look a lot nicer than it did
BENNET
February 13, 2026
"Helpful, though I figured it’d be faster"
Customer service did end up helping me out, so I can’t complain too much. I’ll admit I assumed they’d forgotten about me when the replies took longer than I expected, but they eventually got back and sorted things out

View More Reviews

ZionJudaica.com Q&A

How easy is it to get a hold of customer service at zionjudaica?

WyattAustin
November 20, 2019

“Someone will answer the phone but they won't be of any help. Management will not call you back!”

How easy is it to get a hold of customer service at ZionJudaica?

RobertKuhn
October 07, 2019

“Someone will answer the phone but they won't be of any help. Management will not call you back!”

Have a question about ZionJudaica.com?

Customer Reviews

Questions & Answers

Ask a Question

Welcome to WorthEPenny.com! We use cookies to better understand your preferences, optimize our website and services, enhance user experiences, personalize content and ads, and provide social media and other third-party features. If you want to learn more about cookies and why we use them, visit our Cookie Policy page.